Anuroop Wiwaha.com

Terms and Conditions Governing Membership

[Subject to revision by Anuroop Wiwaha from time to time]

DEAR USER:

PLEASE READ THESE TERMS AND CONDITIONS BEFORE REGISTRATION.

  • The parties to this agreement are AnuroopWiwahSanstha and THE CUSTOMER(Hereinafter referred as ‘Customer/ you / User’).
  • The domain name www.Anuroopwiwaha.com (hereinafter referred to as "Website") is owned by Mrs. Gauri Kanitkar, a proprietor of AnuroopWiwahsanstha having its registered office at Achyut Prasad Apartments, Behind Kalyan Jewellers, off Karve Road, Erandawne, Pune-411004 (hereinafter referred to as "Anuroop").
  • The customer is the person who is accessing and or using the service/s provided by Anuroop and or end user accessing the website, its contents etc. The customer may be a person seeking for life partner or a person seeking life partner for his son or daughter etc.
  • By using and or accessing the services of Anuroop and the website, the customer has agreed to be bound by all the terms and conditions mentioned specifically hereunder:

1. Governing Act:

1.1) This document of Terms and Conditions is an electronic record in the terms of Information Technology Act, 2010 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2010. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1.2) This document is published in accordance with the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.Anuroopwiwaha.com website.

2. Third Party / intermediately:

2.1) The customer hereby acknowledges and accepts that www.Anuroopwiwaha.com is only a website and which is providing the information uploaded by the other users on it.

2.2) The customer hereby acknowledges and accepts that Anuroop and its website is only intermediary and acts as a platform to enable any user to themselves register on it (by filing the mandatory fields and optional fields, if any) to voluntarily seach for profiles from database of already registered users of Anuroop, for seeking prospective lawful matrimonial allianaces either for self or for daughter of customer or for son of customer etc. The registered office of Anuroop along with its various franchisees / branches also may help the customer to create your profile, however, for the same, the customeris aware that he / she needs to provide the correct and true information including your operational and valid phone number and e-mail address etc.

3. General Conditions:

3.1) The customer agrees and acknowledges that his intention is to seek prospective lawful matrimonial allianaces for him / her.

3.2) The customer must read, agree with and accept all of the terms and conditions contained in this User Agreement and the Privacy Policy before the customer may become a member of Anuroop.

3.3) By using and or accessing the services of Anuroop and the website, the customer has agreed to be bound by all the terms and conditions.

3.4) The customer must provide his/her full legal name, current address, a valid email address, mobile phone number and all such other information needed in order to complete the signup process.

3.5) The customer hereby acknowledges and accepts that Anuroop will use the email address and mobile phone number provided by him / her as the primary method for communication.

3.6) The customer is responsible for keeping the password secure. Anuroop cannot and will not be liable for any loss or damage for his/ her failure to maintain the security of the account and password.

3.7) The customer shall not transmit any worms or spams or viruses or any code of a destructive nature.

3.8) The customer shall not use the services provided by Anuroop for any illegal or unauthorized purpose nor shall he / she, in the use of the Service, violate any laws in your jurisdiction.

3.9) Any person if disagrees, with any of the terms and conditions mentioned herein, shall not access and use this website.

3.10) The customer agrees and acknowledges that he is aware with the policy of Anuroop that multiple profiles of the same person on the website. Anuroop reserves its rights to deactivate/block such additional profiles without any notice and refund of fees.

3.11) The customer shall not use the website to promote other matrimonial services, websites, matrimonial apps, matrimonial companies etc.

3.12) The customer agrees and acknowledges that the website shall be used only for non-commercial use.

3.13) The customer agrees and acknowledges that Anuroop primarily caters to community of Maharashtrian origin.

4. Security Policy

4.1) The security of personal information of customer is important to Anuroop.

4.2) To secure the bank details of the customer, Anuroop is providing the best possible third party payment gateway on the website. The customer must go through the terms and conditions of the payment gateway, in case of any doubts.

4.3) Anuroop has reasonable processes and system in place to maintain confidentiality of all the personal information other than those meant for sharing with prospects furnished by customer.

4.4) However, any feedback provided by the customer to Anuroop shall be deemed to be non-confidential. The customer acknowledge and accepts that Anuroop shall by free to use such feedback without any restriction. Further, by submitting feedback, the customer also acknowledge and accept that it does not contain any confidential information of yourself and or any third party/ies. Therefore, the customer acknowledges and accepts that he / sheis not entitled to claim any compensation or damages or reimbursement etc. of any kind from Anuroop for the feedback.

4.5) The customer acknowledges and accepts that Anuroop has all the rights to process the information provided by the customer through the automated process so that Anuroop will be in a position to provide the suitable matches to the profile of the customer from the database of Anuroop and Anuroop may also send communication to the customer in this regard.

4.6) Please read and comprehend privacy policy of Anuroop, which also governs the visit of the customer to the website, to understand our practises.

5. Content Policy

5.1) Anuroop does not warrant that any information, documents etc. uploaded by other customers on the website will meet your expectations. The primary work of Anuroop is to work as an ‘intermediary’ between its customers and provide a platform to find prospective lawful alliances. The website provides only a platform and contains various profiles containing the information provided and uploaded by the customer themselves.

6. Payment of Fees and Mode of payment

6.1) The payment made by cash / cheque / debit card / credit card / NEFT / Net banking etc. would be in accordance with the prevailing RBI guidelines.

6.2) However, the said payment made to the ‘intermidiary’ Anuroopis only to access the profiles which are uploaded by other users on the website.

6.3) For the convenience of the customer, the facility of third party payment gateway is provided on the website so that the customer can pay the online for the intermediary services of Anuroop.

6.4) Activation of services of Anuroop is subject to the realisation of the payment.

6.5) In case of dishonour of cheque etc., the customer shall be liable to pay the extra charges charged by the bank.

6.6) The customer also acknowledges and accepts that if a situation arises, where the account is activated before the realisation of payment, after dishonour of cheque etc., Anuroop has every right to deactivate your account, without informing the customer.

7. Information uploaded by customers

7.1) In no case, the customer shall hold Anuroop responsible, for the information uploaded by other customer.

7.2) The customer shall complete the procedure of registration with complete honesty and fairness.

7.3) The customer acknowledges and accepts that Anuroop is providing the services for helping its members to find the life partner through process of automated searching, shortlisting and contacting prospects amongst the registered members of Anuroop.

7.4) The customer acknowledges and accepts that only after the customer registers himself on the website after making payment of the membership fees, he will become member of Anuroop. The customer agrees that Anuroop shares the details of the customer on the website on as is where is basis and Anuroop shares the profile of the customer with other members of Anuroop having within MCL consortium of website.

7.5) The website is only to provide interface to the registered members so that they can search for their life partners without any help from third parties.

7.6) The customer agrees and acknowledges that the system generated search results are only of the profiles of registered members of Anuroop.

7.7) The customer agrees and acknowledges that automated system generated results of matches are based on the partner preference set by each such member of Anuroop in comparison with the profile of the customer.

7.8) The customer agrees and acknowledges that Anuroop cannot guarantee or assume any responsibility for any specific results from the use of data available from the services of Anuroop or from the consortium of website.

7.9) The customer agrees and acknowledges that Anuroop may allow the third parties to provide services like ‘kundali’, horoscope etc. However, The customer agrees and acknowledges that in no case, Anuroop shall be held responsible for the services provided by the third parties. Anuroop may also collect payment for such third party services from the customer on behalf of the third parties.

8. Responsibility of the customer

8.1) The customer shall keep their username and password safe and shall not share the same with any third persons.

8.2) In case of any modification in the profile of the customer, the automated system generated results may also change, due to the same.

8.3) The customers shall take due care and precaution while relying on the information provided by the members of Anuroop and before shortlisting the liked profiles. The customer shall satisfy himself through due diligence, adequate efforts before making a choice of match.

8.4) The customer agrees and acknowledges that in no case, Anuroop shall be held responsible for any misrepresentation made by its other members.

8.5) The customer agrees and acknowledges that Anuroop has not done any verification before uploading the information provided by its other members and the customer is expected to verify the contents and credentials of the prospects like family background, annual income, degree, educational background, character, occupation, health status, marital status, location etc.

8.6) The customer agrees and acknowledges that they shall provide their latest photograph for better results. The customer agrees and acknowledges that photographs of third parties shall not be uploaded in any case.

8.7) The customer agrees and acknowledges that the purpose of registration with Anuroop is to find matrimonial prospect only and nothing else.

9. Featured advertisements

9.1) Anuroop may offer a service known as "Featured Ads" where other service providers etc. may pay a non-refundable fee to have their ads posted in selected locations on the website, thus potentially increasing an ads' visibility.

9.2) However, Anuroop shall not be held liable for any for the featured ads’, uploaded by otherservice provider etc., does not satisfy the expectations of the customer. Website featuring any advertisement shall in no case imply that it is guarantying the quality of its product/s or service/s and or that Anuroop is in support of the said advertisements.

10. Intellectual Property Rights

10.1) Anuroop is the owner of the Intellectual property rights other than the content which is uploaded and posted by the customer himself. Therefore, Anuroop shall take necessary legal action, in case of any infringement of the same.

10.2) The customer, hereby agrees, not to get engaged in any of the activities that would commit an infringement of the Intellectual Proerty Rights owned and possessed by Anuroop.

11. Communication with members

11.1) The customer agrees and acknowledges that Anuroop shall use the e-mail address, phone number etc. provided by the customer as medium of communication with the customer.

11.2) The customer agrees and acknowledges that Anuroop may by way of e-mail, voice call, recorded call, SMS etc. provide information of additional / new services, other activities of Anuroop etc. The customer agrees and acknowledges that the mobile number provided by the customer is not registered with do not disturb category.

11.3) The customer agrees and acknowledges that immediately after registering with Anuroop, he has given his consent to such e-mails, voice calls, recorded calls, SMS etc. stated hereinabove and in case of such communication by Anuroop, the customer shall not make any complaint to any authority. Such voice calls, recorded calls, e-mails, SMS etc. shall not be treated as promotional calls etc.

12. Indemnify

12.1) The customer agrees to defend, indemnify and hold harmless Anuroop, its officers, assigns and employees, from and against any and all claims, damages, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys' fees) arising from:
(i) use of the customer and access to the website and/or the Services; and or
(ii) violation of any of the abovementioned term/s by the customer; and or
(iii) violation of any third party right, including privacy right of the customer;
This clause will survive termination, modification or expiration of these Terms and conditions which means that the said violation shall not relive the customer of the obligations arising or accruing prior to such violation.

13. Ability to accept these terms and Conditions

13.1) The customer using the website should abide the membership eligibility criteria, that of being above 18 years of age, if the customer is a women and 21 years of age, if the customer is a man.

13.2) The customer shall be of sound mind.

13.3) The customer shall be eligible to enter into a valid contract.

13.4) In case, the customer is in violation of this term and condition, Anuroop shall not be held responsible in any case.

14. Rights of Admission

14.1) The customer using the website should abide the membership eligibility criteria, that of being above 18 years of age, if the customer is a women and 21 years of age, if the customer is a man.

14.2) The customer shall be legally competent to marry as per the law applicable to the customer.

14.3) The customer agrees and acknowledges that he is not prohibited, prevented by any law, applicable for the time being in force, from entering into a valid marriage.

14.4) The customer shall not use any images or information provided on the site for any recreational or pornographic purposes; or repost any advertisement of this particular site to any other mediums claiming it as their own and utilise its benefits.

15. Indian Currency

15.1) For the online payment options, kindly read terms and conditions of our payment gateway.

16. Renewal Policy

16.1) The customer agrees and acknowledges that one month prior to the expiry of the period of membership, the renewal option is kept open. E.g. If membership is expiring on August 31, 2017, the option of renewal will open for the said customer, one month prior to the expiry i.e. on July 31, 2017.

16.2) The customer agrees and acknowledges that if the membership is renewed, after the period of one month from the date of expiry of membership, it may be treated as new membership. E.g. If membership is expiring on August 31, 2017 and the membership is renewed by the said member on October 01, 2017, it may be treated as new membership.

16.3) The customer agrees and acknowledges that during the period of membership, the customer cannot keep the said membership on hold in any event or circumstances.

17. Dispute between Members

17.1) The customer agrees and acknowledges that he/ she, in no case, shall hold Anuroop responsible, for any dispute that has arisen, with other member/s.

17.2) The customer agrees and acknowledges that he is soley responsible for the acts and communications, done by him on the website.

17.3) Customer agrees and acknowledges that Anuroop and the website are not acting as broker of any of the customer (prospect, match etc.)

17.4) Customer agrees and acknowledges that he does not want that Anuroop has any obligation to monitor such disputes. Customer also agrees and acknowledges that Anuroop shall not be made party in case of such disputes.

17.5) Anuroop has no obligation of whatsoever nature, to monitor such disputes and Anuroop shall not be added as party to the same.

18. Jurisdiction and applicable law

18.1) The customer registered with Anuroop and availing any of the services of Anuroop including website is deemed to have entered within the territorial jurisdiction of Pune, Maharashtra, India.

18.2) The customer acknowledge and accept unconditionally that in case of any dispute, differences, they shall be governed by the laws of Republic of India and shall have exclusive jurisdiction of appropriate court of law in Pune, Maharashtra, India only.

19. Content Rights

19.1) The customer agrees and acknowledges that anuroopwiwah.com is a domain registered in the name of Mrs. Gauri Kanitkar. The customer agrees and accepts that the content appearing on the website, excluding content provided by customers and advertisements, belongs to Anuroop.

19.2) The customer agrees and acknowledges that the customer is responsible for the content (options and mandatory) provided by him / appearing on the website in his profile including all the posts and communication with other customers.The customer agrees and acknowledges that he alone is the owner of all the content appearing on his profile on the website.

19.3) However, the customer also agrees and acknowledge that he has given license to Anuroop to use such content, by submitting such content on the website,touse the same anywhere worldwide. The customer also agrees and acknowledges that such worldwide license, given to Anuroop is royalty free, transferable to any other licensee. The customer also agrees and acknowledges that Anuroop shall be free to publish, display, advertise such content anywhere, make a public display of the same, distribute the same etc. The customer also agrees and accepts that Anuroop, if needed shall provide such content to law enforcing agencies, produce it before court of law etc.

19.4) Anuroop reserves its rights to initiate appropriate legal proceeding against the customer for infringement of the proprietary rights of Anuroop. In case, proprietary information of the anuroop is conpies, modified, transmitted, published, distributed, used etc. in any manner whatsoever nature, by the customer, and or used the same for commertial purpose of any nature, in such case, Anuroop reserves its rights to take appropriate legal action against such customer.

19.5) The customer also agrees that the content provided by the customer, if required, shall be deleted by Anuroop, without any notice which might be offensive, harmful, illegal, defamatory, obscene or against public policy.

20. Breach

20.1) The customer agrees and acknowledges that Anuroop sue moto and or if, Anuroop receives any complaint from other customers that the customer is using the profile for the purposes other than for finding prospective lawful matrimonial alliance like physical favour, financial help, any type of personal relationship other than marriage, or that the information provided on the profile of the customer is not true, fake, false or that the information of customer is misrepresenting, in such caseAnuroop has all the rights to terminate your membership and deactivethe account/ profile, without any notice to the customer and in such case, the provisions stated in clause no. 25 ‘termination’ shall apply to customer.

21. Packages

21.1) The customer agrees and acknowledges that Anuroop provides three different packages. Those three packages are mentioned hereinbelow starting from the basic to best package: i) Basic ii) Premium iii) Premium plus

21.2) The customer agrees and acknowledges that every member of Anuroop shall take basic package and he may upgrade the same to ‘Basic To Premium’ or ‘Premium Plus’ or ' Premium To Premium Plus " as per his requirement and wish etc.

21.3.1) “Featured Profiles” means we promote your profile to thousands of Anuroop members by sending special email which includes information about your profile. The customer agrees that for using this feature, extra charges are applicable.

21.3.2) Premarital Counseling in Pune/Thane office.

21.3.3) “Highlighted Profile of The Week” means your profile shall be displayed in dashboard scroll (which is visible after signing in on Anuroop website) to opposite gender of Anuroop members, for 7 days. The customer agrees that for using this feature, extra charges are applicable.

21.3.4) The customer agrees that Anuroop does not provide service of any independent investigation of profiles which are suggested to you.

21.3.5) The customer agrees that the profile should be filled completely with 1 mandatory photo.

21.3.6) The customer agrees that address proof shall be verified in the profiles itself (as the members mention only city and not the complete address).

21.4) Terms and conditions of ‘Basic’ Package:

The customer agrees that, Along with this package,

21.4.1) The customer will get access to Anuroop website and app as stated hereinbelow.

21.4.2) The customer will get the facility, where the customer can view as much as 65 contact numbers of the members of the Anuroop.

21.4.3) The customer will get the facility, where the customer can ‘send interest’ and ormessages or chat with any number of members of Anuroop. (‘Send interest’ option: If the customer has liked any profile of Anuroop member and the customer want to inform that profile about the same, this option can be used.)

21.4.4) The customer will get ‘save search’ option. In this option, the customer can save profiles, which the customer has liked.

21.4.5) The customer will get one counseling session with the representative of Anuroop at Pune / Dadar / Thane office.

21.4.6) The customer will get the publicity of his/her profile in the magazine of Anuroop within three months.

21.5) Terms and conditions of ‘Premium’ Package:

The customer agrees that, Along with this package,

21.5.1) The customer will get access to Anuroop website and app as stated herein below.

21.5.2) The customer will get the facility, where the customer can view the contact numbers of all the members of the Anuroop.

21.5.3) The customer will get the facility, where the customer can ‘send interest’ and or messages or chat with any number of members of Anuroop. (‘Send interest’ option: If the customer has liked any profile of Anuroop member and the customer want to inform that profile about the same, this option can be used.)

21.5.4) The customer will get ‘save search’ option. In this option, the customer can save unlimited profiles, which the customer has liked.

21.5.5) The customer will get one counseling session with the representative of Anuroop at Pune / Dadar / Thane office.

21.5.6) The customer will get the publicity of his/her profile in the magazine of Anuroop within three months.

21.5.7) The customer will get an access to the facility of ‘Horoscope’ where the customer can match the horoscope of the profile he/she has liked and whether it is matching with his/her horoscope. Also see clause no. 7.9 for more clarity.

21.5.8) The customer will get the facility of ‘who viewed my profile’ where the customer can see the names of members of Anuroop, who have viewed his/her profile.

21.5.9) The customer will get discounted entry to the programs of Anuroop.

21.6) Terms and conditions of ‘Premium Plus’ Package:

The customer agrees that, Along with this package,

21.6.1) The customer will get access to Anuroop website and app as stated herein below.

21.6.2) The customer will get the facility, where the customer can view the contact numbers of all the members of the Anuroop.

21.6.3) The customer will get the facility, where the customer can ‘send interest’ and or messages or chat with any number of members of Anuroop. (‘Send interest’ option: If the customer has liked any profile of Anuroop member and the customer want to inform that profile about the same, this option can be used.)

21.6.4) The customer will get ‘save search’ option. In this option, the customer can save unlimited profiles, which the customer has liked.

21.6.5) The customer will get one counseling session with the representative of Anuroop at Pune / Dadar / Thane office.

21.6.6) The customer will get the publicity of his/her profile in the magazine of Anuroop within three months.

21.6.7) The customer will get an access to the facility of ‘Horoscope’ where the customer can match the horoscope of the profile he/she has liked and whether it is matching with his/her horoscope. Also see clause no. 7.9 for more clarity.

21.6.8) The customer will get the facility of ‘who viewed my profile’ where the customer can see the names of members of Anuroop, who have viewed his/her profile.

21.6.9) The customer will get discounted entry to the programs of Anuroop.

21.6.10) The customer will get Magazine of Anuroop.

21.6.11) The customer agrees that the profile of the customer will be listed in priority in search.

21.6.12) The name of the customer will be highlighted with a badge showing that he/sheis a ‘premium plus member’ of Anuroop.

21.7) Upgradation of Packages

The customer agrees that whenever his/her profile is upgraded from :
(i) ‘basic’ to ‘premium’ or
(ii) ‘basic’ to ‘premium plus’ or
(iii) ‘premium’ to ‘premium plus’, the expiry date of the Anuroop membership of the customer shall not change after upgrading the profile to higher abovementioned package.

21.7.2) The customer agrees that whenever the profile is upgraded, the customer will be in a position to use all the features of the upgraded package, as stated hereinabove in point no. 21.4 to 21.6.

22. Customer care

22.1) If you have any doubt, query, complaint regarding our services, packages etc. kindly feel free to call us on the following Phone number/s:

Grievance Officer:

Amruta Salunkhe
020-25444111/12
Office: Achyut Prasad Apartments, 3rd floor, 11 Erandwana, Off Karve Road, Behind Kalyan Jewellers, Besides Tech Mahindra Extension, Pune - 411004

You can call from 10.30am to 7pm on any day of the week except Wednesday.

You can place your doubt, query etc. by sending us an e-mail on info@anuroopwiwaha.com.

23. Limited liability

23.1) The customer agrees and acknowledges that Anuroop is a third party and in case of exchange of profiles through Anuroop and or by Anuroop shall not, in any case, be held as a matrimonial offer and or advice and or recommendation and or suggestion and or any kind of guarantee to the customer by Anuroop.

23.2) In no case, Anuroop, its director/s, any of the officer bearers, staff, employees, Power of Attorneys, authorised representatives etc. shall be held responsible for any direct, indirect, incidental and or consequential damange resulting from the use of the website, services provided by Anuroop.

23.3) In no case, the liability of Anuroop shall be held as more than the amount paid by the customer to Anuroop for the membership.

23.4) The customer agrees and acknowledges that Anuroop shall not be held responsible in case of wrong match or in case, the couple gets divorced after marriage etc.

23.5) The customer agrees and acknowledges that the employees, office bearers, staff etc. of Anuroop shall not be helf responsible, if staff member/s approach other member/s with proposal of marriage and the other member/s does not respond back.

23.6) The customer agrees and acknowledges that the employees, office bearers, staff etc. of Anuroop shall not be helf responsible, the customer enters into an agreement with other member/s of Anuroop.

24. Verification

24.1) The customer agrees and acknowledges that Anuroop may provide ‘verification tick’ on the profile after comparing the documents provided by the customer to Anuroop with the information provided by the customer in his profile appearing.

24.2) The customer agrees and acknowledges that the said verification is only limited towards the documents provided by the customer. The customer agrees and acknowledges that the said verification will not extend to the information of which no document is provided by the customer.

24.3) The customer agrees and acknowledges that Anuroop has accepted the documents provided by the customer. In no case, Anuroop shall be held responsible if the said documents, provided by the customer are forged, false, incorrect, tampered etc.

24.4) The customer agrees and acknowledges that it is not the responsibility of Anuroop to investigate and or check the validity of such documents provided by the customer. E.g. If a degree certificate is provided by customer, it is not duty of Anuroop to check the records of the said University for checking the validity of the said document.

24.5) The customer agrees and acknowledges that ‘verification tick’ is in no way any kind of guarantee or surety etc. by Anuroop.

24.6) The customer agrees and acknowledges his / her responsibility to cross check the validity of the documents with the information provided by the other member, even if such member is having ‘verified tick’ in front of his profile.

25. Termination

25.1) The customer agrees and acknowledges that Anuroop has every right to terminate his / her membership, in case of failure on the part of customer, to follow any of the terms and conditions, without any notice and without furnishing any reason and in case of termination, the customer agrees and acknowledges that all the amount paid by him / her to Anuroop shall be forfeited.

25.2) The customer agrees and acknowledges that in case of termination, the right to use the services of Anuroop including website shall be ceased immediately.

25.3) This clause will survive termination, modification or expiration of these Terms and conditions which means that the said termination shall not relive the customer of the obligations arising or accruing prior to such termination.

26. Right to modify terms and conditions

26.1) Anuroop reserves the right to modify the terms and conditions, at any time without any notice, so please review it frequently. If we make material changes to this policy, we will notify you here only.

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